Defects on Web Pre-Order version of Nendoroid Snow Miku: Fluffy Coat version

The defects

Defects on web pre-order of The defects

It seems that Nendoroid Snow Miku: Fluffy Coat version has some serious quality control issues. After being delayed for about two months, the Nendoroid is still facing some problems.

UPDATE: Mikatan mentioned about this problem as well on a blog post.

There are quite a lot of reports from early receivers that their Nendoroid Snow Miku: Fluffy Coat version are carrying some manufacturing defects. Here are a few of them:

  • Twintail joints x2
  • Hair ribbon
  • Mic stand and shovel parts set
  • Neck joints
  • Coat buttons popped out

Fortunately, GSC has acknowledged the problems:

In regard to the manufacturing defects found in the “Nendoroid Snow Miku: Fluffy Coat Ver.” figure, which were announced on Monday, Sept. 3, the parts “Mic Stand and Shovel Parts Set,” “Pigtail Joints x 2,” and “Hair Ribbons” will be sent to all customers who purchased this figure in accordance with the quantity they ordered. We will begin sending out these parts at the end of September, and all customers will receive a personal email detailing the shipment date of the replacement parts before they are sent.

In the event that you cannot remove a broken part of the Pigtail Joint from the figure’s head, or if you find any further defects with your item, we ask that you please contact Customer Support for further assistance. All customer inquiries regarding defects and replacement parts will be handled as quickly as possible.
*In the event that the parts you require are out of stock, you may experience a slight delay.

We ask that you please send all inquiries regarding additional manufacturing defects in this item to the following address before March 3, 2013 (within 6 months of the initial announcement):

Good Smile Company Customer Support

We’d once again like to apologize for this situation and any inconvenience that it may bring you.

Well, there you have it. If you did have problems with your Nendoroid Snow Miku: Fluffy Coat version, make sure to notify GSC’s customer support and don’t forget to take photo(s) of the broken parts or accessories.

Anyway, head over Tomopop or visit the lengthy thread over 2chan to view the problems.

via GSC, Tomopop, and 2chan

6 comments on “Defects on Web Pre-Order version of Nendoroid Snow Miku: Fluffy Coat version

  1. Erald Coil says:

    Perhaps if mine ever arrives… still no shipping confirms for people stateside it seems o_O

    Shame, I was really looking forward to this Miku 😦 sucks about the QC

  2. […] released this month. Considering GSC’s recent declining release rate – possibly due to tighter quality check – I think it is safe to assume that there will be some delays among these Nendoroid, which […]

  3. […] via Winter Wonder Festival 2013‘s web pre-order – it will be announced soon. I hope the woes with web pre-order version of Fluffy Snow Miku will not be repeated again this time. […]

  4. […] 8 / 10 – I have no idea about the quality of the web pre-order version, but if it has the same feel and quality as the event version, then this Nendoroid is quite decently priced at 3000 […]

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